faqs
Our Shop
Our Products
Our products are designed, handmade, hand painted, made to order, and select products are printed with help of 2nd party companies.
Final items due to lighting exposure, the color may be slightly different.
Orders of mugs, certain clothing (mainly t-shirts), prints, phone cases, stickers are designed by us and created with a 2nd party custom company.
Do you have gift cards?
Yes. Our gift cards can be purchased here.
What are the payment methods?
I accept online payments for most major debit and credit cards. We also accept Apple Pay, PayPal (including Pay Later monthly payment arrangement), and the Klarna monthly payment arrangement.
Other shopping options
Customers have the options to shop on our home shop, Etsy or Ebay platforms.
Orders, Refunds, Returns
Can I cancel my order?
After ordering you have 2 hours to contact me and cancel your order.
Can I change my order?
Once orders are made, they are final. However, you do have the option to make another order and I will ensure you receive your items together as best as possible.
Can I modify my shipping address?
Absolutely. You can message me as soon as possible to change your shipping address.
If your order has been shipped already, I will be unable to change it.
Can I exchange an item?
Exchanges are not accepted. You will have to make a new order.
Refunds & Returns
Returns are accepted within 10 days of item arriving. Returns are accepted under conditions of issues such as damage, breaking. We ask that you provide photos of the issue. Once item is returned, it will be inspected and approved. If your item is approved for inspection, you will be refunded immediately.
To start a return, or for questions related to returning items, you can contact us at kltart.info1@gmail.com or via the contact form with "Return" in the subject.
Shipping
Shipping Times
U.S.- 3-7 business days
International- 7-15 days (can go up to 30 depending on the country)
Shipping 101
All customers will be given a USPS tracking number to confirm shipment.
Please keep in mind that postal services can be delayed due to weather, holiday season shipping, and other factors. If there is an issue with shipment, feel free to reach out to us via email with your order number.
Need an item for a particular day? Please reach out to us to ensure you receive your package in a timely fashion. You can also choose the
"Priority Mail" shipping option or reach out to have your package "Express" shipped to you. These options will cost extra.
My order hasn't arrived
If your order hasn't arrived, please reach out to me with your tracking number.